Managed Cloud Services

CUSTOMER CHALLENGES

Business leaders in all industries are realizing that effective use of technology is the bedrock of value creation in today’s economy. Linking IT operations to business outcomes has never been more possible than in the cloud but requires the right expertise.

Businesses want visibility into how their mission critical applications operate but don’t have the toolchain mastery. Increasing security, improving reliability, optimizing performance, and automating operations, while reducing costs is beyond the reach of many organizations who don’t have the necessary certified experts.

This is no surprise given that data centers are comprised of many different components. System management thus requires varied expertise in:

• Servers
• Storage
• Virtualization
• Networking
• Business Continuity

Improperly-planned Data Center strategies can lead to user complaints about poor computing performance, and even worse, the lack of a high availability solution should a disaster strike the business. In the end, IT finds itself battling a high TCO on each data-center system, while also having to justify to senior management the  business is achieving a low ROI on new technologies.

Solutions

We offer a suite of flexible services that target important but undifferentiated tasks for automation.

• Governance – enforces continuous compliance to secure baselines, allowing our customers to free themselves from necessary routine work and focus on differentiating their business.
• Next generation tooling - provides deep visibility across the entire stack, reveals otherwise invisible transaction streams, correlates distributed events and metrics, and reduces time-to-resolution.
• Cost optimization – unburdens customer technical and financial teams, allowing them to concentrate on creative work and innovation. Budget governance monitors costs and enforces budgets.
• AWS experts – are available 24x7 to resolve issues and provide prescriptive guidance on operating model evolution. Proactive remediation, automated playbooks, and Systems Reliability Engineering (SRE) increase uptime.‍